Privacy Policy

This Privacy Policy (“Policy”) describes how Botanix Labs, Inc. (“Botanix Labs,” “we,” “our,” or “us”) collects, uses, discloses, and safeguards your information when you visit www.botanixlabs.com (the “Website”), engage with us on social media, contact our support team, or otherwise interact with us.

We may update this Policy from time to time. If we make material changes, we will update the “Effective Date” and may provide additional notice (such as a banner or direct notification). We encourage you to review this Policy periodically.

01Information We Collect

Information You Provide to Us

We collect personal information you voluntarily provide, such as when you:

• Fill out forms,
• Contact customer support,
• Participate in surveys, contests, or promotions,
• Communicate via social media or other channels.

This may include:

• Name,
• Email address,
• Postal address,
• Phone number,
• Any other information you choose to share.

Information We Collect Automatically

When you interact with our Website, we automatically collect certain data, including:

• Device and Usage Data: IP address, browser type, operating system, device identifiers, access times, pages viewed, and referring URLs.
• Location Data: If enabled, we may collect your precise device location. You can disable location sharing in your device settings.
• Cookies and Tracking Technologies: We use cookies and similar technologies (e.g., web beacons) to enhance your experience and gather usage data. See “Your Choices” for how to manage cookies.

Information from Third Parties

We may receive information about you from third-party services, including analytics providers or mailing list partners (if applicable).

02How We Use Your Information

We use collected information to:

• Operate, maintain, and improve our services,
• Personalize your experience,
• Respond to inquiries and provide customer support,
• Send administrative messages, alerts, and updates,
• Send marketing communications (subject to your preferences),
• Monitor usage and analyze trends,
• Manage promotions and deliver rewards,
• Detect, prevent, and respond to fraud, abuse, and legal issues,
• Fulfill legal obligations,
• Any purpose disclosed at the time of collection.

03How We Share Your Information

We may share personal information:

• With service providers performing services on our behalf (e.g., hosting, marketing, analytics),
• When required by law or legal process,
• To protect rights, safety, and security (ours, yours, or others),
• With legal and professional advisors,
• In connection with mergers, acquisitions, or similar business transactions,
• With your consent or at your direction,
• As aggregated, anonymized, or de-identified data that cannot identify you.

04Analytics

Third-party analytics providers may use cookies, web beacons, and other technologies to collect information about your activity across the web and apps to help us understand usage and improve our services.

05Data Transfers

Your information may be processed or stored outside your country of residence, including the United States, where data protection laws may differ. We take steps to ensure your data is protected in line with applicable laws.

06Your Choices

Cookies

You can set your browser to block or alert you about cookies. Disabling cookies may impact some features.

Marketing Communications

You can unsubscribe from promotional emails by following the instructions in the email. Note that you may still receive transactional or service-related messages.

07California Privacy Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal data we collect and how we use it,
• Request deletion of your personal information,
• Not be discriminated against for exercising your rights.

To exercise your rights, contact us at info@botanixlabs.xyz. We will verify your request before responding.

We do not sell personal information.

08European and UK Data Subject Rights

If you are in the EEA, UK, or Switzerland, you have certain rights under GDPR and related laws.

Legal Bases for Processing

We process personal data under the following bases:

• Contractual necessity,
• Legitimate interests,
• Legal obligations,
• Consent (where required).

You may withdraw consent at any time.

Your Rights

You may have the right to:

• Access your data,
• Correct or delete it,
• Restrict or object to processing,
• Receive your data in a portable format.

To exercise these rights, contact info@botanixlabs.com.

Lodging Complaints

You can submit a complaint to your local Data Protection Authority:

• EEA: https://edpb.europa.eu/about-edpb/board/members_en
• UK: https://ico.org.uk/global/contact-us/
• Switzerland: https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html

09Data Retention

We retain your personal data only for as long as needed to fulfill the purposes outlined in this Policy or as required by law.

10Contact Us

If you have questions or concerns, please contact us at:

Email: info@botanixlabs.com
Website: www.botanixlabs.com